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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Erin Venegoni

April 26, 2023

5  out of  5 rating by Erin Venegoni
"Always super responsive, helpful, and friendly."

Juliette Rubi

April 19, 2023

5  out of  5 rating by Juliette Rubi
"I must say Chandler agency is the best agency in Rio Rancho. They’re always available to answer your questions and they’re so nice and so caring Jason is an awesome guy."

Brooke Rivera

April 4, 2023

5  out of  5 rating by Brooke Rivera
"Alisha was very helpful and went above and beyond to help me out."

Oscar Aguayo

April 4, 2023

5  out of  5 rating by Oscar Aguayo
"The insurer was very nice and fast so it was great"

Liz C

March 31, 2023

5  out of  5 rating by Liz C
"I love my agent Alisha! I moved here from another state and she made it seamless. Sweet, friendly and patient... Just a wonderful lady👍🏽"

Shaydle Mendoza

March 31, 2023

5  out of  5 rating by Shaydle Mendoza
"Alisha Bailey was such a pleasant professional agent. She made my WHOLE day! Thank you!"

Lawrence Trujillo

March 29, 2023

5  out of  5 rating by Lawrence Trujillo
"Alisha Bailey was very helpful helping me"

Clyde Montano

March 28, 2023

5  out of  5 rating by Clyde Montano
"I appreciate the opportunity and the pleasure of meeting everyone in Jason Chandlers office. I am exceptionally pleased with Alisha Bailey’s knowledge and her expertise. We welcome her as our new long term insurance advisor and agent. Thank you all."

Abel Melero

March 21, 2023

5  out of  5 rating by Abel Melero
"Customer Service was outstanding. Shoutout to Alicia, thank you for everything."

Pat Monda

January 10, 2023

5  out of  5 rating by Pat Monda
"Best experience and outcome we could have hoped for with a claim. Jason is an exceptional person to work with. Helpful and honest. First claim with him. But been with State Farm for years. Start to finish 2 1/2 total days. Most time was spent on forwarding photos and documentation. Due to water damage couldn't hold up for asjuster.Tried to cover it all. Apparently worthwhile. Got a claims adjuster with us immediately. The best."

Jennifer Long

November 18, 2022

5  out of  5 rating by Jennifer Long
"Honestly the best experience I've had with an insurance company and a claim! The ladies are extremely helpful when you call for anything. Jason actually came to my home for some signatures on a claim. Over and beyond each time I've worked with them! More than fair on my vehicle claim! And their insurance prices are very comparable or better than other agencies. I've been with them a few years now. Highly recommended!"

Trina Ortegon

November 16, 2022

5  out of  5 rating by Trina Ortegon
"Alisha was fantastic !!! I highly recommend Jason Chandlers State Farm Agency"

Karen Montoya

October 21, 2022

5  out of  5 rating by Karen Montoya
"I’m so thankful I found and decided to go with Jason Chandler/State Farm, he has been awesome, he is professional, knowledgeable, and very kind, I certainly will recommend him to my friends and family! State Farm is very lucky to have him. Thank you for all your help, we appreciate all your hard work."

TERRELL ALEXANDER

October 13, 2022

5  out of  5 rating by TERRELL ALEXANDER
"Thank you so much Alisha for being such a positive helpful person in keeping me with State farm You are the reason why I stayed with State farm keep up the great customer service blessings to you and family Alisha ."

Gwen

October 4, 2022

5  out of  5 rating by Gwen
"I always have had a positive experience with State Farm. Alisha and Shelly are wonderful! they are both always willing to help their clients, very friendly and welcoming. Thank you all for always being so kind!"

John Yannell

September 14, 2022

5  out of  5 rating by John Yannell
"Very courteous, knowledgeable and helpful. Respond in a timely manner."

Darren Gachupin

September 9, 2022

5  out of  5 rating by Darren Gachupin
"After other attempts to insure my car, my sister recommended me to Chandler insurance. They helped me get insurance and to my surprise, at a very affordable price! Also Mr. Chandler and Shelley were very friendly and helpful. I am very satisfied with my decision to insure with this insurance company!!"

Jennifer James

August 30, 2022

5  out of  5 rating by Jennifer James
"Jason has been my agent for at least 9+ years. He's so knowledgeable and quickly answers my questions and business at hand. A true professional and all around great person who also cares about our community."

Arianna Cordova

August 24, 2022

5  out of  5 rating by Arianna Cordova
"Excellent customer service !"

Esperanza Canales

August 18, 2022

5  out of  5 rating by Esperanza Canales
"We had been with our previous insurance company faithfully for over 25 years. We had maybe only needed to tap into those benefits twice, that I can recall. A minor fender bender 5 years ago and then a windshield replacement. Earlier this year we tried to get our roof replaced. On top of being over 20+ years old it had extensive hail damage. Well needless to say our ins. co. was not on board. After countless attempts it was a botched effort. Then they started to bill us (paper copy) for an increase in coverage. Our payment was autopay. Well life got in the way and before we were able to make the call to figure out why the separate bill (instead of just being rolled into our autopay) they sent us a nasty letter saying that our coverage was about to be terminated. We were frustrated. Not only that, they didn't even blink an eye when we told them we'd be shopping around for insurance and when we finally terminated coverage. We started to shop around and not only did Chandler Insurance (State Farm) save us a significant savings amount in our home and auto premiums, the customer care was beautiful. No, I'm serious, so kind. Not only did they save save us money initially but they called back with some additionally savings. I mean...yes, please! If you're in the market give them a call."

Audrey Caufield

July 23, 2022

5  out of  5 rating by Audrey Caufield
"I worked with a professional by the name of Alisha. Alisha not only saved money for us on our monthly payment, but was also able to get us better coverage for the price. And to top it off, Alisha has the best customer service and professional demeanor ever. Great job. I’m happy we switched."

Christoph Rieck

January 30, 2022

5  out of  5 rating by Christoph Rieck
"Have been going with State Farm for a very long time, and no matter where we live, always GREAT service! Highly recommend as we needed their help with an accident or even just explaining our normal day to day bill. Great store location for those who live in the North end of Rio Rancho!!"

Jose Elias Baez Collado

January 29, 2022

5  out of  5 rating by Jose Elias Baez Collado
"(Translated by Google) Excellent customer service (Original) muy buena atención al cliente"

Lesley Brown

October 21, 2021

5  out of  5 rating by Lesley Brown
"The Jason Chandler Agency is more than amazing and helpful! They are always so quick to help and respond. Their rates are amazing and their customer service is 5 star. I have worked with Alisha multiple times in the last few months and she’s so knowledgeable and always so sweet! I have recommended them to many of my friends and clients and will continue to! Thank you Jason, Alisha and Team for being Rockstars!"

Mark Pallottino Jr

June 11, 2021

5  out of  5 rating by Mark Pallottino Jr
"I absolutely love Jason, he is an extremely nice person with strong family values which I respect and admire especially for the business he is in. It really makes me feel good to know that he understands the things that are important to me and I feel comfortable knowing my home, car, and my life is insured through Jason and his agency."