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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jasmine Martinez

Jasmine Martinez

August 20, 2026

5  out of  5
rating by Jasmine Martinez
"Once again I was served with exceptional customer service! Thank you so much Alisha!"
We responded:
"Jasmine, thank you so much for your kind words and trusting our State Farm team with your claim. We know accidents are stressful so it’s good to hear that Alisha was able to provide you the care and support you needed.

We appreciate you being a part of our State Farm family here in Rio Rancho. "
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Jeramiah Maldonado

August 18, 2026

5  out of  5
rating by Jeramiah Maldonado
"This was by far the most helpful staff. Everyone was friendly and welcoming the second I walked in. And Alisha was just amazing! I learned so much from our meeting and will definitely be calling if I ever need anything! Thank you for a great experience."
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H Baca

August 18, 2026

5  out of  5
rating by H Baca
"I went into the office based on research and reviews, and was not disappointed. I was directed to Bryn. She greeted me, and I then proceeded with my reason for visiting. After my many questions, I got the quote which she fully reviewed and compared to my current insurance. I asked her for different scenarios which she reviewed as well. I accepted the car insurance, full coverage for the vehicle. I will review other policies moving forward, once those policies are up for renewal. Bryn was very helpful throughout the process and look forward to her assistance in the future. Thanks!"
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Ron Bunker

August 14, 2026

5  out of  5
rating by Ron Bunker
"Great service and wonderful personality. Helped to explain everything to us. Fantastic experience."
We responded:
"Ron, thank you for the kind words! I’m glad we could make everything easily understandable and give you a great experience. I really appreciate you trusting our team here in Rio Rancho! – Jason"
Profile photo of Omar Reed

Omar Reed

August 13, 2026

5  out of  5
rating by Omar Reed
"By far the best of the best in the city.. Very approachable, patient with customers, and reasonable pricing.. I definitely won't recommend any other office but this one here at Jason Chandler State farm insurance. Thanks Jason and the team that make this possible!! You guys got my business!!"
We responded:
"Omar, thank you, this means a lot to us! We truly appreciate your trust and are grateful to be your go to State Farm office here in Rio Rancho. I appreciate you! – Jason"
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Jessica Nebus

August 13, 2026

5  out of  5
rating by Jessica Nebus
"This office has wonderful staff that helps thoroughly explain policies and makes you feel confident in your decisions."
We responded:
"Jessica, thank you! Good to hear our team has been able to clearly explain your coverage and help you feel confident in your insurance decisions. We really appreciate your trust in us!"
Profile photo of Britney Rinehart

Britney Rinehart

August 3, 2026

5  out of  5
rating by Britney Rinehart
"Alicia was great even with my crazy husband haha she walked us through all of our policies and how to save! We have been with Jason for a long time and still enjoy being part of his group."
We responded:
"Britney, we’ll give Ryan a pass, thank you for providing balance 😂 I’m glad Alisha could walk you both through everything and help you find some ways to save. Thank you for allowing us to help your family over the years. We appreciate you! – Jason"
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Felipe Nevarez

July 29, 2026

5  out of  5
rating by Felipe Nevarez
"Emailed the support link at 7:30. They opened at 9:00 b 9:10 I had already received a call and email from Yanira. Great Service and a quick response."
We responded:
"Felipe, thank you! I’m glad Yanira was able to get back to you so quickly and take care of what you needed. We really appreciate the kind words! "
Profile photo of Omar Lugo

Omar Lugo

July 29, 2026

5  out of  5
rating by Omar Lugo
"I am relocating to this area and this branch was highly recommended. I am pleased to report that my experience was exceptional; Alisha provided outstanding support, demonstrating remarkable helpfulness and promptly addressing my requirements. I am extremely grateful for her assistance."
We responded:
"Omar, welcome to Rio Rancho! Thank you for taking the time to share your experience. I’m really glad Alisha was able to make your transition to the area easier and provide the level of service we strive for. We appreciate you choosing our office and look forward to being here for you for years to come! – Jason"
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Myrna Kelley

July 28, 2026

5  out of  5
rating by Myrna Kelley
"They customer service at this office is EXCEPTIONAL!!!"
We responded:
"Myrna, thank you so much! We appreciate you and I am glad our team was able to take great care of you. "
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Lukas Blair

July 23, 2026

5  out of  5
rating by Lukas Blair
"Yanira is awesome! She has helped me with everything that I needed, and has gotten back to me very quickly when I've had a question about something. Very professional."
We responded:
"Lukas, thank you! I’m glad Yanira has been able to help and take care of you efficiently. Thank you for trusting my team here in Rio Rancho and are always here when you need us. "
Profile photo of Scott Herman

Scott Herman

July 22, 2026

5  out of  5
rating by Scott Herman
"Always helpful, honest and upfront. Thankful for the relationship I have with Statefarm and especially Alisha at my local office."
We responded:
"Scott, thank you for your continued trust and kind words. I’m glad Alisha has taken great care of you. We appreciate you the relationship and we are here whenever you need us. – Jason"
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Tucker Vensel

July 22, 2026

5  out of  5
rating by Tucker Vensel
"Everyone in the office is amazing to work with! I’ve had nothing but great experiences here. Alisha, Yanira and Elizabeth are incredibly compassionate, communicative and understanding. I would highly recommend Jason’s agency!"
We responded:
"Tucker, thanks so much! It means a lot to hear that you’ve had such great experiences with the team. I’ll be sure to share your kind words with them. We appreciate you and your recommendation! – Jason"
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Jeanette B

July 22, 2026

5  out of  5
rating by Jeanette B
"Yanira provides amazing service and is always happy to help! Huge thanks to the entire staff for being so patient and accommodating with my recent changes."
We responded:
"Thank you so much Jeanette 😊"
Profile photo of Diana Taricani

Diana Taricani

July 21, 2026

5  out of  5
rating by Diana Taricani
"I had a great time with Alisha she did a good job today with going over our insurance policy."
We responded:
"Diana, thank you so much. It’s always appreciated when someone takes the time to review their policies to ensure coverage is keeping up-to-date with life. We appreciate you - Jason "
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Gina Marie

July 21, 2026

5  out of  5
rating by Gina Marie
"Alisha is amazing here at state farms and has always helped with everything we needed!"
We responded:
"Thank you for allowing us to help you Gina!"
Profile photo of Liz Macleod

Liz Macleod

July 14, 2026

5  out of  5
rating by Liz Macleod
"Always helpful and friendly"
We responded:
"Thanks so much Liz! So glad we can help 😊
"
Profile photo of LESLYE ASHLEY

LESLYE ASHLEY

July 13, 2026

5  out of  5
rating by LESLYE ASHLEY
"Alisha was awesome super helpful excellent customer service."
We responded:
"Leslye, thank you! I’m glad Alisha took great care of you. We appreciate you trusting our team here in Rio Rancho. We love to help families throughout New Mexico! "
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mark shields

July 8, 2026

5  out of  5
rating by mark shields
"I have auto insurance and whatever I speak with Elizabeth on the phone she is super helpful and very friendly. She seems to know her stuff pretty good. Keep up the good work at your office!"
We responded:
"Mark, thank you! I’m glad Elizabeth has been so helpful. I’ll be sure to share your kind words with her. Thanks for trusting our team with your auto insurance here in Rio Rancho – Jason"
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Laurie Sherman

July 2, 2026

5  out of  5
rating by Laurie Sherman
"We transferred a homeowner’s policy to cover a rental property and couldn’t be more pleased with both Jason and Yanira‘a assistance. Yantra called to explain changes, offer alternatives, and answer any questions I had. We’ve had homes and vehicles with Jason’s office for 7 years (since we moved to NM), and couldn’t recommend their office any more highly."
We responded:
"Laurie, thank you so much for your continued trust over the years. It really means a lot to me and the team. I’m glad Yanina was able to walk you through the changes and help make the transition to your rental policy easy. We truly appreciate your recommendation and are always here whenever you need us. – Jason"
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Chloe Kear

June 18, 2026

5  out of  5
rating by Chloe Kear
"The agent Alisha was amazing! She was so helpful and sweet. I appreciated her help and she was very genuine with wanting to help me!"
We responded:
"Chloe, thank you so much for the kind words! I’m glad Alisha was able to help and make the experience a great one. I’ll make sure she sees this—she’ll really appreciate it. Thanks again for trusting our team here in Rio Rancho! – Jason"
Profile photo of Alisha Bailey

Alisha Bailey

June 12, 2026

5  out of  5
rating by Alisha Bailey
"Excellent customer service! Friendly and extremely helpful! Best team to work with for your Home, Auto and life insurance needs!"
We responded:
"Thanks for the review and allowing us to help your with your auto and home insurance Alisha. We appreciate you!"
Profile photo of Carmelita Yazzie

Carmelita Yazzie

June 12, 2026

5  out of  5
rating by Carmelita Yazzie
"The staff at State Farm, Jason Chandlers office are ALWAYS ready to help and very understanding. I recently totaled my car and while i was in the process of replacing/adding a vehicle, i spoke with Yanina. She was able to give me numbers on monthly premiums, in seemedlike seconds. She also recommended and to think about increasing my liability and explain, which made a lot of sense. She sold me, so, I increase the liability amounts on my vehicles and there was really no change in my premiums 👍. Yanina was AWESOME and again THANK YOU!!! THANK YOU Jason Chandler and the rest of the staff for the outstanding job you all do for me/us daily. 🙏🫶"
We responded:
"Carmelita, thank you so much for the kind words and for trusting us through a stressful situation. I’m sorry you had to go through totaling your vehicle, but I’m glad Yanina was able to jump in quickly and help you make the right decision for your auto insurance coverage to include the change in your liability, it is such an important consideration.

I’ll make sure she sees this—she’ll really appreciate it. Thank you again for being part of our State Farm family. We’re always here when you need us! – Jason"
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Devin Brooks2345

May 30, 2026

5  out of  5
rating by Devin Brooks2345
"If you want some good agents that look out for your vehicles and possessions, the hunt is over. I recommend this team because they helped navigate my personal assets and recommended some for my business as well. Very timely with everything that I had going on moving here recently. Thank you so much!"
We responded:
"Devin, thanks for the review! I know moving involves a lot, so I’m glad we could make the insurance side easier helping you protect what matters most.

It was a pleasure helping you find the right coverage for both your personal and business insurance needs. My team and I are proud to help people in Rio Rancho make confident decisions about their auto and home insurance.

Thanks again for your trust and recommendation—we’re here anytime you need us. – Jason
"
Profile photo of Mike Flores

Mike Flores

April 2, 2026

5  out of  5
rating by Mike Flores
"I am extremely happy and satisfied with my customer service from Jason Chandler and his staff.From the great selection of policies,services and prices to the all around attention to my satisfaction with the entire process and coverage. I highly recommend them to everyone from friends, family and co-workers who would love a excellent insurance experience. I plan to continue doing business with this agent and company for many years to come.I personally want to Say Thank you to everyone in this agency especially Jason who would rather have a satisfied returning customer than just make a quick"sale" or make a quota.Thanks again for everything you have done for me."
We responded:
"Mike… Thank you for taking the time to share this. That truly means a lot to me and my team.

We work hard to make sure people here in Rio Rancho feel taken care of, not just sold a policy, so I’m really glad that came through in your experience. I appreciate you trusting us and recommending us to your friends and family, that’s the biggest compliment we can get.

We’ve got your back for the long haul. Thanks again, Mike! – Jason Chandler"