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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christian Marrufo

September 30, 2026

5  out of  5
rating by Christian Marrufo
"Switching to state farm is great because not only did my payment go down, I was able to get more coverage as well. Bryn was able to help me assess what coverage worked for me with my car insurance and always had an answer for whatever questions I had about the policy and coverages! I would absolutely recommend going here for any insurance needs."
We responded:
"Thank you, Christian! Good to hear Bryn helped you find the right auto insurance coverage while lowering what you pay, that’s always our goal. I appreciate the recommendation and trust in our team. "
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Bryn Hodan

September 29, 2026

5  out of  5
rating by Bryn Hodan
"Love this agency! Alisha, Elizabeth, Yanira, and Jason are all so helpful. Got a lower rate on my auto!"
We responded:
"Thank you, Bryn. We’re so glad the team could help you find a lower rate on your auto insurance. We appreciate the review and love having you as part of our Rio Rancho State Farm family."
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Christopher Madsen

September 28, 2026

5  out of  5
rating by Christopher Madsen
"I called Jason Chandler State Farm and had a question about rental car coverage, more specifcally when the "Loss of Use" coverage ended as we were now home from the trip.
I spoke with Yanira and she confirmed the "Loss of Use" coverage had ended. Within minutes I had an email confirmation for my records. Very speedy!"
We responded:
"Thank you, Chris! Good to hear Yanira was able to quickly answer your rental car coverage question and get you the confirmation you needed. We really appreciate the 5-star review!"
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Dannette Ballard

September 24, 2026

5  out of  5
rating by Dannette Ballard
"Alisha is wonderful and a pleasure to work with. I've been with Jason for almost 11 years and any time I've had questions or need anything they are always there."
We responded:
"Thank you, Dannette! 11 years and counting, that means so much to us. I truly appreciate your continued trust, and we’re glad Alisha and our team are always here when you need us."
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Jeffery Morgan

August 31, 2026

5  out of  5
rating by Jeffery Morgan
"Alisha Bailey"
We responded:
"Jeff, thank you for the 5-star review! We appreciate you choosing and trusting our office over the years. "
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Myrna Kelley

August 29, 2026

5  out of  5
rating by Myrna Kelley
"They customer service at this office is EXCEPTIONAL!!! They take care of what you need immediately the first time. They're professional & friendly each time I call."
We responded:
"Myrna, thank you so much! We appreciate you and I am glad our team was able to take great care of you. "
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Edward Lucero

August 26, 2026

5  out of  5
rating by Edward Lucero
"Alisha did a fantastic job assisting me with my coverages and explained everything perfectly. She is a great asset to the company."
We responded:
"Thank you, Edward! We’re glad Alisha made reviewing your insurance coverage simple and easy to understand. We appreciate the kind words and your trust in our team!"
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Jennifer

August 26, 2026

5  out of  5
rating by Jennifer
"I am very happy with this State Farm agent and staff. I always receive friendly expert service and professionalism."
We responded:
"Jennifer, thank you so much! I really appreciate your continued trust in us. The team takes pride in taking great care of you. – Jason"
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Jasmine Martinez

August 20, 2026

5  out of  5
rating by Jasmine Martinez
"Once again I was served with exceptional customer service! Thank you so much Alisha!"
We responded:
"Jasmine, thank you so much for your kind words and trusting our State Farm team with your claim. We know accidents are stressful so it’s good to hear that Alisha was able to provide you the care and support you needed.

We appreciate you being a part of our State Farm family here in Rio Rancho. "
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Jeramiah Maldonado

August 18, 2026

5  out of  5
rating by Jeramiah Maldonado
"This was by far the most helpful staff. Everyone was friendly and welcoming the second I walked in. And Alisha was just amazing! I learned so much from our meeting and will definitely be calling if I ever need anything! Thank you for a great experience."
We responded:
"Jeramiah, thank you for the review and also for taking them time to make sure your insurance foundation is set up properly for you. I’m glad Alisha could help you find great coverage at a great price and educate you from your auto insurance to how life insurance fits into your plan. We look forward to helping you for many years to come really appreciate you choosing our team! – Jason"
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H Baca

August 18, 2026

5  out of  5
rating by H Baca
"I went into the office based on research and reviews, and was not disappointed. I was directed to Bryn. She greeted me, and I then proceeded with my reason for visiting. After my many questions, I got the quote which she fully reviewed and compared to my current insurance. I asked her for different scenarios which she reviewed as well. I accepted the car insurance, full coverage for the vehicle. I will review other policies moving forward, once those policies are up for renewal. Bryn was very helpful throughout the process and look forward to her assistance in the future. Thanks!"
We responded:
"Mr. Baca, thank you for taking the time to share your experience! I’m glad Bryn was able to answer your questions, compare your options, and help you feel confident with your auto insurance decision and why our Agency was the right fit for you. We appreciate you choosing us and look forward to helping with your other insurance needs when the time comes."
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Ron Bunker

August 14, 2026

5  out of  5
rating by Ron Bunker
"Great service and wonderful personality. Helped to explain everything to us. Fantastic experience."
We responded:
"Ron, thank you for the kind words! I’m glad we could make everything easily understandable and give you a great experience. I really appreciate you trusting our team here in Rio Rancho! – Jason"
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Omar Reed

August 13, 2026

5  out of  5
rating by Omar Reed
"By far the best of the best in the city.. Very approachable, patient with customers, and reasonable pricing.. I definitely won't recommend any other office but this one here at Jason Chandler State farm insurance. Thanks Jason and the team that make this possible!! You guys got my business!!"
We responded:
"Omar, thank you, this means a lot to us! We truly appreciate your trust and are grateful to be your go to State Farm office here in Rio Rancho. I appreciate you! – Jason"
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Jessica Nebus

August 13, 2026

5  out of  5
rating by Jessica Nebus
"This office has wonderful staff that helps thoroughly explain policies and makes you feel confident in your decisions."
We responded:
"Jessica, thank you! Good to hear our team has been able to clearly explain your coverage and help you feel confident in your insurance decisions. We really appreciate your trust in us!"
Profile photo of Britney Rinehart

Britney Rinehart

August 3, 2026

5  out of  5
rating by Britney Rinehart
"Alicia was great even with my crazy husband haha she walked us through all of our policies and how to save! We have been with Jason for a long time and still enjoy being part of his group."
We responded:
"Britney, we’ll give Ryan a pass, thank you for providing balance 😂 I’m glad Alisha could walk you both through everything and help you find some ways to save. Thank you for allowing us to help your family over the years. We appreciate you! – Jason"
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Felipe Nevarez

July 29, 2026

5  out of  5
rating by Felipe Nevarez
"Emailed the support link at 7:30. They opened at 9:00 b 9:10 I had already received a call and email from Yanira. Great Service and a quick response."
We responded:
"Felipe, thank you! I’m glad Yanira was able to get back to you so quickly and take care of what you needed. We really appreciate the kind words! "
Profile photo of Omar Lugo

Omar Lugo

July 29, 2026

5  out of  5
rating by Omar Lugo
"I am relocating to this area and this branch was highly recommended. I am pleased to report that my experience was exceptional; Alisha provided outstanding support, demonstrating remarkable helpfulness and promptly addressing my requirements. I am extremely grateful for her assistance."
We responded:
"Omar, welcome to Rio Rancho! Thank you for taking the time to share your experience. I’m really glad Alisha was able to make your transition to the area easier and provide the level of service we strive for. We appreciate you choosing our office and look forward to being here for you for years to come! – Jason"
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Lukas Blair

July 23, 2026

5  out of  5
rating by Lukas Blair
"Yanira is awesome! She has helped me with everything that I needed, and has gotten back to me very quickly when I've had a question about something. Very professional."
We responded:
"Lukas, thank you! I’m glad Yanira has been able to help and take care of you efficiently. Thank you for trusting my team here in Rio Rancho and are always here when you need us. "
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Scott Herman

July 22, 2026

5  out of  5
rating by Scott Herman
"Always helpful, honest and upfront. Thankful for the relationship I have with Statefarm and especially Alisha at my local office."
We responded:
"Scott, thank you for your continued trust and kind words. I’m glad Alisha has taken great care of you. We appreciate you the relationship and we are here whenever you need us. – Jason"
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Tucker Vensel

July 22, 2026

5  out of  5
rating by Tucker Vensel
"Everyone in the office is amazing to work with! I’ve had nothing but great experiences here. Alisha, Yanira and Elizabeth are incredibly compassionate, communicative and understanding. I would highly recommend Jason’s agency!"
We responded:
"Tucker, thanks so much! It means a lot to hear that you’ve had such great experiences with the team. I’ll be sure to share your kind words with them. We appreciate you and your recommendation! – Jason"
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Jeanette B

July 22, 2026

5  out of  5
rating by Jeanette B
"Yanira provides amazing service and is always happy to help! Huge thanks to the entire staff for being so patient and accommodating with my recent changes."
We responded:
"Thank you so much Jeanette 😊"
Profile photo of Diana Taricani

Diana Taricani

July 21, 2026

5  out of  5
rating by Diana Taricani
"I had a great time with Alisha she did a good job today with going over our insurance policy."
We responded:
"Diana, thank you so much. It’s always appreciated when someone takes the time to review their policies to ensure coverage is keeping up-to-date with life. We appreciate you - Jason "
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Gina Marie

July 21, 2026

5  out of  5
rating by Gina Marie
"Alisha is amazing here at state farms and has always helped with everything we needed!"
We responded:
"Thank you for allowing us to help you Gina!"
Profile photo of Liz Macleod

Liz Macleod

July 14, 2026

5  out of  5
rating by Liz Macleod
"Always helpful and friendly"
We responded:
"Thanks so much Liz! So glad we can help 😊
"
Profile photo of LESLYE ASHLEY

LESLYE ASHLEY

July 13, 2026

5  out of  5
rating by LESLYE ASHLEY
"Alisha was awesome super helpful excellent customer service."
We responded:
"Leslye, thank you! I’m glad Alisha took great care of you. We appreciate you trusting our team here in Rio Rancho. We love to help families throughout New Mexico! "